This Privacy Policy explains how RENOVEX S.à r.l.-S collects, uses, and protects personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Luxembourg legislation.
The data controller responsible for the processing of personal data collected through this website and in the course of business activities is:
RENOVEX S.à r.l.-S is a registered renovation company in Luxembourg specialising in complete interior renovation, technical building services, drywall installation, underfloor heating, parquet installation, professional interior painting, and installation of electronic equipment.
For any data protection enquiry, you may contact us directly at the address or email provided above. We are committed to handling all data requests in accordance with applicable regulations and within the timeframes required by law.
When you interact with our website or contact us in connection with a renovation project, RENOVEX may collect the following categories of personal data:
In addition, certain technical data may be collected automatically through the operation of this website, including IP address, browser type, device type, pages visited, and time of access. This data is processed solely for the purpose of ensuring website security and improving the user experience.
We do not collect sensitive personal data as defined under Article 9 of the GDPR, and we do not engage in automated decision-making or profiling based on the data collected through this website.
Data submitted via the contact form is processed to respond to project enquiries, prepare quotations, and manage the execution of renovation contracts. The legal basis is Article 6(1)(b) GDPR (performance of a contract or pre-contractual steps).
Certain data may be retained to comply with applicable accounting, tax, and commercial legal obligations. The legal basis is Article 6(1)(c) GDPR (compliance with a legal obligation).
Technical data collected automatically may be processed on the basis of our legitimate interest in operating and securing the website. The legal basis is Article 6(1)(f) GDPR (legitimate interests of the controller).
Personal data collected through this website is not used for marketing or promotional purposes without explicit consent, and is not sold or transferred to third parties for commercial use.
Personal data collected for the purpose of responding to project enquiries and managing renovation contracts is retained for the duration of the contractual relationship and for a period of ten (10) years thereafter, in accordance with Luxembourg commercial and tax law.
Technical data collected automatically through the website is retained for a maximum period of twelve (12) months. Data submitted via the contact form that does not result in a contractual relationship is deleted within six (6) months of submission.
Under the General Data Protection Regulation (EU) 2016/679, you have the following rights with respect to your personal data held by RENOVEX S.à r.l.-S:
To exercise any of the above rights, please contact RENOVEX S.à r.l.-S by email at Info@renovex.lu or by post at 177 Rue de Luxembourg, L-8077 Bertrange, Luxembourg. We will respond to your request within one (1) month of receipt, or within three (3) months where the request is particularly complex.
If you consider that your data has been processed in breach of applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority in Luxembourg:
Commission Nationale pour la Protection des Données (CNPD)
15, Boulevard du Jazz, L-4370 Belvaux, Luxembourg
Website: cnpd.public.lu
RENOVEX S.à r.l.-S implements appropriate technical and organisational security measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include secure server infrastructure, restricted access controls, and regular security reviews.
Personal data is not transferred to third countries outside the European Economic Area. Where we engage third-party service providers to support our operations (such as IT hosting or accounting services), those providers are contractually bound to process data only in accordance with our instructions and applicable data protection law. We do not sell, rent, or share personal data with third parties for marketing purposes.
This website may use cookies and similar tracking technologies to ensure the proper functioning of the site and to analyse user behaviour in aggregate. Cookies are small text files stored on your device when you visit a website.
Essential cookies, which are strictly necessary for the operation of the website, are placed without prior consent. All other cookies, including analytical or preference cookies, are placed only with your prior consent, which may be withdrawn at any time by adjusting your browser settings.
By continuing to use this website, you consent to the use of essential cookies as described in this policy. For detailed information about the specific cookies used on this website and how to manage your preferences, please refer to our Cookie Settings.
You may configure your browser to block or delete cookies at any time. Please note that disabling certain cookies may affect the functionality and user experience of this website.
RENOVEX S.à r.l.-S reserves the right to update this Privacy Policy at any time to reflect changes in applicable law or our data processing practices. Any material changes will be communicated via this website. The date of the most recent revision is indicated at the bottom of this page.
We encourage you to review this Privacy Policy periodically to remain informed about how we protect your personal data.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us: